Support Coordination
Our support coordination services empower people with disability to live independently, safely, and comfortably. We offer respectful, person-centred assistance that promotes choice and control. Whether you have received your first plan, changed funding or simply need help navigating available services, our coordinators provide personalised guidance every step of the way. We help you:
Understand your NDIS funding and budgets
Connect with quality service providers
Coordinate supports across multiple organisations
Develop service agreements
Build your confidence to manage your own supports
Prepare for plan reviews
Resolve challenges when services aren't working
Adapt supports as your circumstances change
Levels of Support Coordination
Level 1 - Support Connection (0106)
Support Connection helps you understand your NDIS plan and connect with the right providers, community services and mainstream supports. It focuses on building your confidence and skills so you can manage your supports more independently over time.
Level 2 - Coordination of Supports (0106)
Coordination of Supports helps you put the right services in place to achieve your goals and navigate your NDIS plan with confidence. Your Support Coordinator works alongside you to coordinate providers, strengthen your support network and build your capacity to make informed decisions and live more independently.
Level 3 - Specialist Support Coordination (0132)
Specialist Support Coordination is for participants with more complex support needs who require a higher level of assistance. A Specialist Support Coordinator helps manage challenging situations, coordinates multiple services and works to ensure your supports are effective, consistent and responsive to your individual circumstances.
How We Can Help
Every participant's journey is different, some people need help understanding their first NDIS plan, while others require ongoing coordination across multiple providers, health professionals and community services.
Our Support Coordinators can assist with with:
Understanding your NDIS plan - We explain your funding, budgets and categories in plain language so you know exactly what your plan can be used for.
Finding the Right Providers - Choosing providers shouldn't be confusing. We work with a broad network of trusted organisations and independent providers, helping you find services that match your goals, preferences, culture and location.
Coordinating Your Supports - Managing appointments, communication and multiple providers can become overwhelming. We work behind the scenes to ensure everyone involved in your support network is working together toward the same outcomes.
Building Your Independence - Support Coordination is about creating long-term independence. We will help you develop the knowledge and confidence to make decisions, advocate for yourself and increasingly manage your own supports if that aligns with your goals.
Preparing for NDIS Reviews - As your goals change, your supports should evolve too.
We help gather reports, monitor outcomes and prepare for NDIS plan reassessments to ensure your funding reflects your current needs.
Who We Support
Our team works with participants of all ages and backgrounds, including people living with:
Autism
Intellectual disability
Physical disability
Psychosocial disability
Neurological conditions
Acquired Brain Injury
Multiple disabilities
Complex health needs
Our team has significant experience working with all ages and ethnicities through our Inclusive Swim program. This provides a foundation for understanding, and calm communication to ensure that you feel safe and supported by our team.
